EV CHARGER REPAIR & MAINTENANCE
EV Charger Maintenance Packages
We offer a monthly or annual EV charger maintenance package, offering continual maintenance and EV charger repair should you run into any problems with your charge point.
This ensures your charge point will always be operating at its safest, and you are always up and running.
With monthly and annual payment options available, we offer an affordable way to ensure your EV charger remains in top condition, all year round.
Our EV Charger Maintenance Offer Includes
- An annual inspection of your charge point, to identify any damage to the unit.
- Annual visual check of sockets and plugs for wear and corrosion.
- Charge point test – annual test of charge point, to ensure the unit is charging at the optimum rate.
- Annual safety certificate of compliance.
- Interior check and clean of the charge point including an inspection for water ingress.
- Priority EV charger repair within 24 hours – We will be onsite within 24 hours to identify the fault and repair if possible. If not we will arrange a replacement unit within 72 hrs.
- Ongoing advice and support – business hours telephone support for hardware issues.
- App utilisation support – business hours telephone support for software issues.
- Annual firmware check and update if required – check that all software is up to date.
- Peace of mind – we will be there for you.
EV Charger Repair
Get EV charger repair when you opt for a maintenance package with Joltify.
Our team of engineers provide on-hand support and repair options for your home charge point. Our experts understand electric car chargers inside out, their technology, operating systems and applications, meaning we can quickly help resolve and repair most chargers in a single visit.
Should you encounter any issues with your charger, we can be at your home within 24 hours to identify the fault and carry out an EV charger repair if possible. If we are unable to repair your charger, we will offer a replacement charger to get you back up and running.
Available exclusively to customers on our EV charger maintenance plans. Get in touch to find out more.